General Questions
1. What is CRIIO?
CRIIO (criio.com) is a music distribution platform that helps artists, labels, and creators distribute their music to major streaming services and digital stores worldwide.
2. How does CRIIO work?
CRIIO allows users to upload their music, set licensing preferences, and distribute their tracks to platforms like Spotify, Apple Music, YouTube Music, and more. Artists can track their performance and receive payments for streams and downloads.
3. Who can use CRIIO?
CRIIO is open to independent artists, music producers, record labels, and content creators looking to distribute their music globally.
4. Is CRIIO available worldwide?
Yes, CRIIO is accessible to users from most countries. However, some services may have regional restrictions based on licensing agreements.
Music Distribution
5. Where will my music be distributed?
Your music will be available on major streaming platforms and digital stores, including:
- Spotify
- Apple Music
- YouTube Music
- Amazon Music
- Tidal
- Deezer
- And more!
6. How long does it take for my music to appear on streaming platforms?
It typically takes 3 to 7 business days for your music to go live on streaming platforms, though some services may take longer.
7. Can I choose where my music is distributed?
Yes, CRIIO allows you to select specific platforms where you want your music to be distributed.
8. Can I release cover songs through CRIIO?
Yes, but you must obtain the necessary mechanical licenses for cover songs before distribution. CRIIO does not provide licensing services for cover songs.
Royalties & Payments
9. How do I get paid?
Royalties from streams and downloads are collected and paid directly to your CRIIO account. You can withdraw funds via:
- PayPal
- Bank Transfer
- Other available payment methods
10. When do I receive my payments?
Payments are processed monthly, but exact payment schedules depend on the streaming platforms. Typically, earnings are available 30–60 days after streaming revenue is reported.
11. What percentage of my earnings do I keep?
CRIIO offers competitive revenue-sharing models. Artists typically keep 100% of their royalties, minus any applicable service fees or transaction costs.
Licensing & Copyright
12. Who owns the rights to my music?
You retain full ownership of your music. CRIIO does not claim any rights to your content; we only distribute it on your behalf.
13. Can I remove my music from Criio.com?
Yes, you can request to remove your music at any time. However, some platforms may take a few weeks to process the removal request.
14. What happens if someone claims copyright on my song?
CRIIO has a dispute resolution system for copyright claims. If your content is flagged, we will notify you and guide you through the resolution process.
Account & Technical Support
15. How do I create an account on Criio.com?
Click Sign Up on the homepage, enter your details, and verify your email to start using Criio.com.
16. I forgot my password. How do I reset it?
Click Forgot Password on the login page, enter your email, and follow the instructions to reset your password.
17. Can I delete my Criio.com account?
Yes, you can request account deletion by contacting our support team. Keep in mind that deleting your account will also remove all distributed content.
18. What should I do if I experience technical issues?
For technical support, visit our Help Center or contact our support team at su@criio.com.
Legal & Compliance
19. Does CRIIO ensure legal compliance for distributed music?
Yes, CRIIO follows industry standards to ensure compliance with copyright laws and licensing agreements. However, users are responsible for ensuring they have the necessary rights for the content they upload.
20. What happens if I upload copyrighted content that I don’t own?
Uploading copyrighted material without proper authorization is a violation of Criio.com’s policies. If reported, your content may be removed, and repeated violations could lead to account termination.